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Have a question, feedback, or need support? Reach out to us through any of the channels below. We typically respond within 1-2 business days.
Tap "Forgot Password" on the login screen and enter your registered email address. You will receive a verification code to reset your password.
Go to Settings in the app, scroll to the bottom, and tap "Delete Account." You can also email [email protected] to request account deletion. All your data will be permanently removed within 30 days.
Yes. Medico encrypts your data both on your device and in the cloud. We follow HIPAA-aligned security practices and never sell your data. See our Privacy Policy for details.
Yes. You can be added as a caregiver to manage a family member's health profile. The patient controls what data you can access through granular permissions. You can also manage multiple dependent profiles from a single account.
Our interaction alerts are based on established pharmaceutical databases (RxNorm, FDA). While comprehensive, no database covers all possible interactions. Always confirm with your healthcare provider or pharmacist.
Yes. Medico stores your medication schedules, health records, and care plans locally on your device. You can view and log medications offline. Data syncs automatically when you're back online.